What exactly are in these cookies?

So glad you asked! Mostly almond flour, honey and eggs. Then a few little magical things like arrowroot powder and baking soda and such.

The icing is meringue powder, confectioner's sugar (which does have a touch of cornstarch) and water.

Are these made in a gluten free kitchen?

The facility where these cookies are made does have gluten products in the kitchen. However, the equipment and utensils are used exclusively for these gluten free products and we take the utmost care to reduce any chance of cross-contamination. 

Do you make regular sugar cookies?

Not at this time - but seriously, people who try these continue to prefer them to traditional cookies!

Is there sugar in the cookie?

Nope. Nada. None. Zero. Sweetened with honey. BUT there is sugar in the icing.

How long will these cookies last? Can I freeze them?

They stay fresh for several days after purchase or receipt of shipment, but they are AWESOME to freeze and taste perfect when thawed! So just put them in the freezer before or after your event to extend their life!

What kind of coloring do you use in the icing?

We use Americolor or Chefmaster food color brands, but can do all-nautral dyes upon request!

What is your order leadtime?

We need at least 2 weeks on custom orders - this gives us enough time to plan, get proper cookie cutters if needed, bake, decorate and ship, if required. However, the calendar fills quickly so the more time the better!

Can I order without a Theme picked out?

Yes, you can! Get on my calendar and hold your spot. Theme required about 3 weeks in advance - that's plenty of time!

When is payment due?

Payment is due within 48 hours of receiving the invoice.

Can I cancel an order and get a refund?

If you cancel more than 3 weeks in advance, you can receive a refund minus a 10% service charge. If you cancel within the 3 week timeframe, you can get a 50% refund. If cannot cancel once the cookies are made, and if not picked up within 48 hours of the pickup time (local orders) the cookies will be forfeited with no refund.

Do you deliver locally?

No, but you can pickup at my location.

Can you ship these?

Yes!  We are now shipping to the lower 48 states!

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©2020 by Pink Turtle Cookies LLC.